‍

Terms of Service

Last Modified: January 15, 2026
Effective Date: January 16, 2026

‍

Welcome To Atomic Mail

Thank you for your interest in the Atomic Mail Service.

The Atomic Mail Service is designed to maximize your privacy and keep you in control of your communications.

We at Atomic Mail care about your rights, and we assume you do too.

Therefore, please take a moment to read these Terms of Service carefully.

‍

Provider

The Atomic Mail Service is offered by AtomicMail Systems OÜ, a company established under Estonian law, with its registered office at:

HARJU MAAKOND, TALLINN, KESKLINNA LINNAOSA,
HARJU TN 3 // VANA-POSTI TN 2,
10146, Estonia.

These Terms of Service apply at all times during the use of the Atomic Mail Service.

‍

Definitions

Definitions of capitalized terms are provided at the end of this document.

‍

Our Agreement

By creating an Account or using the Atomic Mail Service, you enter into a legally binding Agreement with Atomic Mail and agree to be bound by these Terms of Service.
These Terms govern the use of the Atomic Mail Service at all times and form an integral part of the Agreement between Atomic Mail and each User.

Signing Up for Your Atomic Mail Account

During sign-up, you will register an email address (e.g. user@atomicmail.io) and choose a password. Passwords must meet the security requirements displayed during registration.

The name provided does not need to be your real name; however, you accept full responsibility for any consequences arising from the use of fictitious or pseudonymous names.

Atomic Mail reserves the right to refuse service or terminate Accounts at its sole discretion.

After registration, you will receive a Seed Phrase, which is required to recover access if your password is lost.

‍

⚠️ WARNING:
If you lose both your password and Seed Phrase, account recovery is impossible by design. Atomic Mail cannot be held liable for resulting losses.

‍

Account Trading and Transfers

Atomic Mail accounts, email addresses, and aliases cannot be sold, traded, or transferred. Accounts are cryptographically bound to the original creator and cannot be reassigned.

‍

Confirmation and Communication

Official communications regarding your Account are delivered to your Atomic Mail inbox.

Optional informational messages are sent only on an opt-in basis and can be unsubscribed from at any time.

‍

Duration

The Agreement is concluded for an indefinite period unless terminated in accordance with these Terms.

‍Cooling-Off Period

By starting to use the Atomic Mail Service immediately after sign-up, you expressly waive any statutory cooling-off period where permitted by law.

‍

Authorized Access

You are responsible for maintaining the confidentiality of your Login Details. Any activity performed using your credentials is deemed to be performed by you.
Atomic Mail cannot restore access without a valid password or Seed Phrase.

‍

Terms of Use

You may not use the Atomic Mail Service for illegal purposes, abuse, fraud, spam, or violations of third-party rights.
Atomic Mail may immediately terminate Accounts involved in prohibited activities and retain relevant evidence.

‍

Measures Against Spam and Abuse

Atomic Mail applies technical and behavioral limits to prevent spam, abuse, and infrastructure misuse.
Exact thresholds are not disclosed for security reasons.

‍

Compliance with Authorities

While we respect and try to protect your privacy to the best of our abilities, your use of Atomic Mail does not place you above the law. If we receive a request from Estonian judicial authorities to hand over information about one of our Users, we will have our lawyers check the validity of the request and determine whether we are obliged to comply. We will NOT comply with such requests unless we are convinced that the request is legally valid and we believe it is undeniably our legal obligation to comply.

We will not comply with requests from any authorities other than Estonian authorities. If we receive a request from any foreign government, we will refuse to comply and will instead refer the requestor to place a formal request to the Estonian authorities for mutual assistance.

Atomic Mail will never cooperate with any voluntary surveillance programs.

Requests by Private Third Parties

Atomic Mail does not disclose User data to private third parties without a valid Estonian court order.

Support Center

Support is provided via the channels indicated on the Website. Response times are provided on a best-effort basis.

‍

Updates, Availability, and Maintenance

Atomic Mail may update, modify, or temporarily suspend the Service for maintenance without liability for resulting downtime.

‍

Backup

Encrypted backups are created regularly and retained for no longer than three (3) days.
After Account termination, data is permanently deleted, except for temporary backups.

Personal Data

Atomic Mail does not collect personal data and does not perform user profiling.

‍

SUBSCRIPTIONS AND PAID FEATURES

General

Atomic Mail may offer optional paid subscriptions (“Paid Subscriptions”) in addition to the free Atomic Mail Service.
Paid Subscriptions do not alter Atomic Mail’s privacy model.

Payment Methods and Taxes

Paid Subscriptions may be purchased via Stripe, Google Pay, and Apple App Store in-app purchases.
Payments are processed by AtomicMail Systems OÜ.
All applicable taxes, including VAT, are included in the displayed prices, unless stated otherwise.

Auto-Renewal

Paid Subscriptions renew automatically unless cancelled prior to renewal.
Cancellation can be managed via Account settings or the relevant app store.

Subscription Types

‍

1. Short Aliases Subscription

Each Short Aliases Subscription provides one (1) premium alias consisting of 1–4 characters, subject to availability.

Each alias requires a separate subscription.

Terms are fixed of 1 year or 3 years

Expiration, Grace Period, and Quarantine

After expiration, a 30-day grace period applies during which the alias can be renewed.
If not renewed, the alias enters a quarantine period of at least six (6) months.
After quarantine, the alias may be permanently released.

All messages remain accessible via the primary Atomic Mail address.

‍

Abuse

Atomic Mail may suspend or disable any alias involved in abuse, illegal activity, or violations of rights, without refund.

2. Atomic Mail Plus Subscription

Atomic Mail Plus includes :
- AI-powered email tools

- Hide My Email functionality (up to 150 addresses)

- Aliases (15 in total)

- Priority support

‍

AI features may rely on local and third-party technologies and operate under principles of data minimization, no profiling, and no persistent context. Usage limits apply to prevent abuse.

‍

Priority Support

Priority support means faster handling in the support queue compared to free Users.
No SLA or guaranteed response times apply.

Refunds

Payments are non-refundable except where required by law.

For purchases made via Apple App Store or Google Play, refunds are governed exclusively by the policies of the respective platform.

Atomic Mail cannot override store refund decisions.

‍

Suspension and Termination of Subscriptions

Paid Subscriptions may be suspended or terminated for violations of these Terms.

Subscription termination does not automatically terminate the Account.

‍

Prices and Payment (General)

Atomic Mail does not charge fees for the core free Service.

Paid Subscriptions are optional.

‍

Exclusion of Warranties

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND.

‍

Limitation of Liability

UNDER NO CIRCUMSTANCES IS ATOMIC MAIL LIABLE FOR ANY INDIRECT DAMAGE SUSTAINED BY THE USER OR THIRD PARTIES, INCLUDING CONSEQUENTIAL DAMAGE, LOSS OF TURNOVER, AND IMMATERIAL DAMAGE.

THE LIABILITY OF ATOMIC MAIL AGAINST THE USER, ON WHATEVER GROUND (INCLUDING FAILURE TO COMPLY WITH A WARRANTY OBLIGATION), SHALL BE LIMITED TO THE AMOUNT OF €500.00 (FIVE HUNDRED EURO), EXCLUDING VAT, WHEREBY A SERIES OF CONNECTED EVENTS SHALL BE CONSIDERED A SINGLE EVENT.

THE USER INDEMNIFIES ATOMIC MAIL AGAINST ANY AND ALL CLAIMS BROUGHT BY THIRD PARTIES IN RESPECT OF COMPENSATION OF DAMAGE, COSTS, OR INTEREST IN CONNECTION WITH THE USER'S USE OF THE ATOMIC MAIL SERVICE.

THE PRECEDING SUBSECTIONS OF THIS ARTICLE DO NOT APPLY IF AND INSOFAR AS AN INTENTIONAL ACT OR OMISSION OR WILLFUL RECKLESSNESS ON THE PART OF THE MANAGEMENT OF ATOMIC MAIL CAUSED THE DAMAGE IN QUESTION.

‍

Force Majeure

Atomic Mail is not liable for failures caused by events beyond its control.

‍

Intellectual Property

All rights to the Service remain with Atomic Mail. User content remains the property of the User.

‍

Termination by the User

Any User can terminate the Agreement by clicking a button or link within the Atomic Mail Website containing "Terminate Account" or words of a similar nature and meaning. A User may terminate the Agreement in this way at any time and without stating any reasons or grounds for doing so.

When an Agreement is terminated by a User, all data contained in the Account, including all emails, is immediately deleted permanently. Only the backup will remain for the maximum retention period of three days. The User has no right to obtain or gain access to data stored in this temporary backup after termination.

‍

Governing Law and Jurisdiction

Estonian law applies.
Courts of Tallinn, Estonia have exclusive jurisdiction.

‍

Definitions

‍

– Account: The User's personal email boxes, contacts, and settings associated with one Atomic Mail email address.

– Agreement: Any agreement concluded between Atomic Mail and the User that is subject to these Terms of Service.

– Login Details: The details, such as email address and password, which must be entered to gain access to the Atomic Mail Service.

– Party: A party to the Agreement, either Atomic Mail or the User.

– Recovery Code: A code securely generated by Atomic Mail that can be used by the User to access an Account when the password for the Account has been lost.

– Recovery Email Address: An alternative email address meant to receive the Login Details in the event of loss and to provide an alternative means for Atomic Mail to communicate with the User if the Account is not usable or accessible.

– Settings: The menu accessible in the Atomic Mail Service, providing certain options to Users.

– Spam: Unsolicited email messages for commercial or charitable purposes for which the receiver has not "opted in," meaning the receiver has not given their prior (informed) consent to receiving such messages from the sender.

– Atomic Mail: ATOMIC MAIL OÜ, having its registered office at HARJU MAAKOND, TALLINN, KESKLINNA LINNAOSA, HARJU TN 3 // VANA-POSTI TN 2, 10146, Estonia. Atomic Mail is also what "we," "us," and "our" refer to in this document.

– Atomic Mail Service: The service of making the Atomic Mail email application available to the Users via the Internet.

– Support Center: The section of the Website that provides detailed information about the Atomic Mail Service.

– Terms of Service: The terms and conditions contained in this document.

– User: A natural person or legal entity that concludes an Agreement with Atomic Mail to use the Atomic Mail Service. A User is also referred to by the word "you" in this document, since we assume that those who take the time to read these Terms of Service are Users or will shortly become Users.

– Website: atomicmail.io and all its sub-domains.

‍