Atomic Mail Privacy Policy

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Last Updated: August 30th, 2024
Effective Date: August 30th, 2024

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Simplified Encryption: We believe that encryption is crucial for maintaining privacy. While traditional email encryption methods can be complex, Atomic Mail simplifies the process, making it accessible to everyone.

Top-Notch Security: Security is integral to privacy. Without strong security measures, privacy cannot be assured. At Atomic Mail, we prioritize both.

Clear Purpose: We have no hidden motives when it comes to your information. If we need to store your data, we’ll always be transparent about why.

Upholding Civil Rights: We believe that privacy in communication is a fundamental right. Atomic Mail is committed to protecting your emails from unauthorized and unconstitutional intrusions.

Openness About Limitations: While absolute privacy or security is impossible, we strive to be as transparent as possible about what our solutions can and cannot achieve.

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Definitions of capitalized terms can be found in the Terms of Service.

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1. Website Visits

When you visit our Website, we automatically process the following information:

• IP Address: Used for troubleshooting and abuse prevention.
• Browser and OS Information: Ensures the Website displays correctly on your device.
• Browser Language: Used to display the Website in your preferred language.
• Location (based on IP), Date, and Time: Helps us evaluate the effectiveness of our marketing efforts.
• Referral Source: Allows us to assess the success of our SEO and outreach activities.
• Clicked Links and Visited Pages: Helps us measure how well our Website serves visitors.

We retain browser user agents, visited pages, IP addresses, and timestamps in our logs for up to 7 days before deletion. Other data is processed anonymously using a self-hosted analytics tool to analyze usage trends.

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2. Account Registration

When you sign up for Atomic Mail, you may be required to provide:

• Name (Optional): Can be an alias or pseudonym, as long as it complies with our Terms of Service. Used for communication purposes.
• Email Address (Required): This will be your Atomic Mail address.
• Password (Required): Used to secure your account.

3. Payment Information

Atomic Mail is a free service. We do not charge any fees or accept payments from users at the moment.

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4. Data Storage Location

Our databases, where customer emails are stored in encrypted user vaults, are housed in secure data centers.

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5. Using Atomic Mail

All your email messages are stored in a secure User Vault on our servers, where all information is encrypted. Everything visible through the user interface (your inbox, folders, and spam folder) is securely stored in the User Vault.

When you send an email using Atomic Mail, your IP address is not included in the email header; instead, our IP address is shown.

We keep logs for 7 days, including metadata like IP addresses of remote email servers and SMTP sender and recipient addresses for sent and received emails. These logs are used for troubleshooting and combating spam and phishing.

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6. Support

If you visit our support section or send us feedback or a support request, we will process your personal data to provide assistance. This includes using the information you provide, such as your email address and your feedback or request details.

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7. Newsletter Subscription

You may be offered the option to subscribe to our newsletter via our support form. If you choose to subscribe, you will receive newsletters until you opt out. You can unsubscribe at any time.

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8. Data Deletion

When you delete an email, it is immediately removed from your secure user vault. A fully encrypted backup copy may be retained for up to three days.

Your account and all associated data will be retained as long as our Agreement remains in effect. Once the Agreement is fully terminated, all data within the account, including emails, will be permanently deleted.

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9. Accessing and Modifying Personal Data

If you have questions about this Privacy Policy or wish to view, amend, or delete your personal data, you can contact us at: [email protected].

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No Tracking or Advertising

Atomic Mail is a completely ad-free service. We do not collect or share any data with third parties for advertising or tracking purposes. We only use cookies to enhance your experience and to understand how our Website is used.

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Data Protection

We employ state-of-the-art technical and organizational security measures to protect your data:

• Technical Measures: We use advanced cryptographic techniques, including TLS encryption for traffic between users and our servers, perfect forward secrecy, and hashed password storage.
• Organizational Measures: Access to our systems is restricted to authorized personnel who need it for legitimate purposes. All authorized personnel are bound by confidentiality agreements and strict security protocols.

Compliance with Legal Requests

We respect your privacy and comply with legal obligations. We will only comply with requests from Estonian judicial authorities and will not honor requests from other authorities. Atomic Mail does not cooperate with voluntary surveillance programs.

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Third-Party Requests

We will not comply with requests for user information from private third parties unless we receive a valid court order from an Estonian court.

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Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will provide a more prominent notice if we believe the changes significantly affect your privacy.

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Contact Us

If you have any questions, complaints, or comments regarding our Privacy Policy, please contact us at [email protected].

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